The location is very poorly marked. I showed up at 9 when my contract required and the location opened and there were no staff here. After 15 minutes of waiting I called the Enterprise number which was another office in Dover and they explained that someone would be there in 15 minutes or I could leave my keys in the drop box if I didn't need a receipt. I'm a corporate customer so of course I need a receipt. The gentleman arrived several minutes late with another customer who he serviced first. The office was absolutely disgusting. It clearly had not been cleaned in quite a while. After 27 minutes of waiting he could not print my bill and now I have to deal with the office I got the car from to get a bill printed or emailed. Very disappointed in Enterprise and this location. If there were a zero star option I would use that.
Great rental service
Car booked but noboday showed up at the office. Called service phone but nobody really helped to sort it out. In the end, i have to go by train instead. Trip got delayed. Please be careful when using this service if you have a planned schedule. They might nit be reliable.
Enterprise Rent A Car is a US Car Rental based in Durham, Maine. Enterprise Rent A Car is located at 213 Main St, Durham, NH 03824, USA.
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